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SHIPPING & RETURN
POLICIES

Return Policy

  1. ALL SALES ARE FINAL, sorry no: returns, exchanges or store credit.

  2. If somethings is broken or defective upon arrival, please email us at hexthestore@gmail.com with a photo of the damaged item for a replacement.

  3. We will replace airplants that are dead upon arrival, but no guarantees on plants after delivery date. Please carefully read airplant care instructions and water as soon as package arrives. 

  4. Many of our items are handcrafted out of natural materials, so each item is unique and has it's own character. Items may vary in color, shade, texture than online photos. 

 Shipping Policy:

  1. All orders are shipped from Grass Valley, California

  2. Order processing times are 3-5 business days.

  3. Shipping times are dependent on where you are living. 

       and chosen delivery method.

   4. We currently ship within the United States.

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